FAQ
Can I reserve a parking spot in advance?
Yes! We highly recommend booking online ahead of time to guarantee your space, especially during peak travel seasons. Just select your dates, choose your service type, and confirm your reservation in minutes.
Is there a time limit for parking?
We offer flexible short-term and long-term parking. You can reserve by the day, or week, month. Overstays beyond your reservation may incur additional daily charges.
Is the parking lot secure?
Absolutely. Our facility is fully gated, monitored 24/7 by security cameras, and patrolled regularly by staff. Your vehicle’s safety is our top priority.
What happens if I lose my parking ticket?
No worries — just bring a valid photo ID. Our team can look up your reservation and assist you with check-out. A small admin fee may apply if verification is required.
Whether you're a first-time parker or a frequent user, this page provides valuable information to help make your parking experience as seamless as possible.
We understand that parking can be a stressful and confusing experience, especially in busy areas. That's why we've created this FAQ page to help you find the answers you need quickly and easily. Browse through the questions and answers below to learn more about our parking services and facilities.
If you have a question that isn't covered in this FAQ, please feel free to contact us directly. Our customer service team is here to assist you and ensure that your parking experience is hassle-free.
What are the payment options for parking?
We accept all major credit and debit cards. You can also pay online using Apple Pay, Google Pay, or PayPal at the time of booking.
What are the operating hours of the parking lot?
We’re open 24 hours a day, 7 days a week — including holidays. Our shuttle service runs continuously to and from Fort Lauderdale-Hollywood International Airport (FLL).
Do you offer discounts for frequent parkers?
Yes! Our Gold Member program offers daily discounts, express check-in, and exclusive add-ons like car wash and valet perks. Monthly passes are also available at discounted rates.
Is there handicap accessible parking available?
Yes. We offer designated ADA-compliant parking spaces near our shuttle area. Please display your valid handicap placard to use these spots.